RETURN & REFUND
& REPLACEMENT POLICY
*If you claim return & refund service, please contact Thypoch after-sales team service@thypoch.com for guidance and help.
Return
Please think carefully before placing the order. We currently can only arrange replacement if there are ANY optical/defective issues found on the lens. All sales is final and we do NOT accept any return/refund request.
*If you claim replacement service, please contact Thypoch after-sales team service@thypoch.com for guidance and help.
Return & Refund Service Will Not Be Provided Where:
×It is requested beyond 7 calendars days of receiving a product.
×A product sent to Thypoch for Return & Refund Service does not include all original accessories, attachments or packaging, or any item is not in new condition, i.e. with cracks, dents, or scratches, etc.
×A legal proof of purchase, receipt or invoice is not provided or is reasonably believed to have been forged or tampered with.
×Any fault or damage of the product is caused by unauthorized use or modification of the product, including exposure to moisture, entry of foreign bodies (water, oil, sand, etc.) or improper installation or operation.
×Product labels, serial numbers, waterproof marks, etc. show signs of tampering or alteration.
×Damage is caused to the product by uncontrollable external factors, including fire, floods, high winds or lightning strikes.